Questions, answered.

No. If you can chat, you can run events. You describe the event in plain language and Claude does the setup — no code, no page builder.

An MCP skill is a secure connector that lets Claude operate Eventstripe on your behalf. You install it once. It works inside Claude, so you’ll need a Claude account; any current plan that supports skills will do.

A real, enterprise-grade platform. The chat is just the control surface. Behind it: high-availability infrastructure that handles concurrent high-volume on-sales, a full admin panel, analytics, payouts and on-site scanning.

No. Buyers get a normal, fast web page and a standard checkout. Only you — the organizer — use Claude. Your audience never sees it.

You are. It’s human-in-the-loop: Claude proposes actions, you approve them, and you can override anything. A standard dashboard is always available as a fallback.

Doku & Xendit power 50+ methods — QRIS, GoPay, OVO, DANA, ShopeePay, bank transfers, virtual accounts, cards and paylater. Payouts are fast, IDR-native, and foreign entities can settle to global accounts.

Yes — you own 100% of your customer data with first-party tracking, and you can export it anytime. We never advertise other events to your buyers.

Yes, Eventstripe is fully white-label. Connect your domain, brand every page and embed widgets on any site.

Issue refunds and cancellations right from the chat (or the dashboard). Support is available to every organizer, with dedicated SLAs on Enterprise.

Go to “My events” in the dashboard and click “Create event” — or simply ask Claude in a chat. Fill in the event name, date, venue and description, upload images, set ticket prices and payment options, and customize the event page before publishing.

A Guest List lets you offer free registrations for your events. Each guest receives a confirmation email with their ticket. Guest lists are free for organizers, and you can track registrations and scans in Analytics.

You set ticket types, prices and quantity limits. For every paid ticket you receive the full face value; a 4% service fee is added on top and paid by the buyer at checkout. All sales are tracked in real time in Analytics.

Ticket sales are credited to your balance automatically. You can see your balance and transaction history in “Billing”. To withdraw, add your bank account in Billing and request a payout.

Go to “Account settings” → “Website” to upload your logo, favicon and main banner and connect your own domain. You can also add social links, YouTube videos and tracking pixels.

Payments are processed by Doku and Xendit: QRIS, e-wallets (GoPay, OVO, DANA, ShopeePay), bank transfers and virtual accounts, cards, retail outlets and paylater. All transactions are encrypted and PCI-DSS compliant.

Use the “Analytics” section to see ticket sales, guest list registrations, revenue and scan rates. Reports can be filtered by date range and exported.

Yes, most event details can be edited after publishing: open “My events”, select the event and click “Edit”. Note that changing ticket prices or dates may affect existing ticket holders.

Go to “Account settings” → “Venues” to add and manage your venues. In “Talents” you can add performers, speakers or artists and show them on your event pages.

Contact our support team right away — we will help refund paid tickets according to your refund policy. Guest list registrations need no refunds. Make sure to tell your attendees about the cancellation.

In the event form you can add pixel IDs for Google Analytics, Facebook Pixel, LinkedIn Insight Tag, TikTok Pixel and Snapchat Pixel. They load automatically on your event pages to track visits and conversions.

Guest List tickets are free for both attendees and organizers — great for building your audience. Paid tickets earn you revenue: you receive the full ticket price, and the buyer pays a 4% service fee on top. You can offer both types for the same event.