FAQ

How do I create an event?

To create an event, log in to your account and navigate to the event creation page. Fill in the event details including title, date, time, location, and description. You can also add tickets, pricing, and other relevant information.

How do I purchase tickets?

Browse available events on our platform, select the event you want to attend, and click on "Buy Tickets". Choose the number of tickets you need, complete the payment process, and you will receive a confirmation email with your tickets.

Can I get a refund for my tickets?

Refund policies vary by event organizer. Please check the event details for specific refund terms. Generally, refunds are available up to a certain date before the event. Contact the event organizer or our support team for assistance with refund requests.

How do I contact event organizers?

You can find contact information for event organizers on their event pages. Look for contact details, email addresses, or social media links. You can also reach out through our support team if you need assistance connecting with an organizer.

What payment methods do you accept?

We accept various payment methods including credit cards, debit cards, and other secure online payment options. The available payment methods may vary by region and event. All payments are processed securely through our payment partners.

How do I manage my event tickets?

After purchasing tickets, you can manage them through your account dashboard. You can view your tickets, download them, transfer them to others (if allowed by the organizer), or request refunds according to the event's refund policy.

What should I do if I have technical issues?

If you encounter any technical issues, please contact our support team through the support page or email. Provide details about the issue you're experiencing, and our team will assist you as soon as possible.